ADMISSION TO THE EXHIBITION

Arrival

Please arrive 15 minutes before your booked time slot. Due to limited capacity, late arrivals cannot be accommodated in a different time slot.

Protecting the Exhibition and Artefacts

To help preserve the artefacts, please keep a minimum distance of 30 cm and do not touch the objects on display.

Photography and Filming

Photography and video recording are welcome without flash. Flash, tripods, selfie sticks, stabilisers, and similar equipment are not permitted. Images may be used for personal purposes only and may not be published commercially or used for press purposes without permission.

Guided Tours

The exhibition cannot be visited with a personal guide. Instead, a modern audio guide system leads visitors through the exhibition. The audio guide is included in the ticket price and is available in several languages.

Mobile Phones

To ensure a pleasant experience for all visitors, please keep mobile phones on silent and avoid loud conversation in exhibition spaces.

Prohibited Items

For the safety of visitors and the protection of the exhibition, sharp objects, cutting tools, and other potentially hazardous items are not permitted. Skateboards, scooters, roller skates, and similar personal transport devices are not allowed at the exhibition.

Lost and Found

If you have lost an item, please contact our staff at the ticket information desk or through our customer service channels.

Smoking

Smoking, including electronic cigarettes, is strictly prohibited throughout the exhibition area. Smoking is permitted only in designated outdoor areas.

Group and Family Visits

Group leaders, teachers, and parents are responsible for ensuring that all members of their group comply with visitor regulations.

Thank you for your cooperation. We wish you a memorable and pleasant visit!